About Us

The Company

Wood and Wood are based in Exeter but have a truly national client portfolio which includes John Lewis, the BBC, HSBC, Dixons Currys and Greggs. We have designed, manufactured and installed signage from Devon to Dunfries and from Dover to Dundee. For examples of our work, please see case studies.

With exacting demands for design build quality and efficient project turnaround, all these brands, and many more, look to us to deliver time and time again. Our philosophy has stayed true over the last four decades: to treat every job with the same level of commitment and dedication, offering bespoke solutions with exceptional service to give the country’s leading brands the high quality signage they demand.

We will see the whole job through for a client – from initial project consultation, through design, concept consultation and prototyping to manufacture in our workshops and specialist installation anywhere in the UK.

We act as brand guardians working closely with our clients as partners rather than suppliers to offer the complete, comprehensive service. We are proud to be large enough to handle the biggest, most complex high street roll-outs whilst being small enough to really care about our clients.

We are proud to be both ISO 9001 and ISO 14001 accredited. Health & Safety Accreditations include:

CHAS • Safecontractor • Eurosafe • Construction Line

Richard Robinson - Production Director

Richard has been with Wood and Wood since 1984, and has been Production Director for the last ten years. He has vast experience of signage manufacturing processes, and oversees all our production. He is also closely involved in product development, product engineering and enhancing processes on the shop floor.

As Production Director, Richard offers support to the sales team and often attends client meetings to answer any questions about specifications, materials and the production process. With his vast knowledge and experience of all aspects of quality signage production, Richard is happy to discuss any aspect of a project with the client, at any time.

Once a project is started, Richard holds regular meetings with other members of the Wood and Wood team to discuss design, materials specification, manufacturing, estimating, cost evaluation and installation. Here are some examples of his approach;

Aviva Stadium

Wood and Wood manufactured and installed over 7,500 internal and external signs including the 1.9 meter high ‘AVIVA STADIUM’ letters manufactured in aluminium with polycarbonate acrylic, faced with blue vinyl and fitted with LED illumination. The consultancy we provided prior to manufacture helped translate the design intent into a working scheme.

Oxford City

Wood and Wood designed, manufactured and installed 28 beautiful, large cast bronze wayfinding totems for the historic centre of Oxford. The contract also included the production of 19 finger posts with finger panels and a range of wall-mounted wayfinding panels, some with vitreous enamel inserts.

Westfield Shopping Centre

Wood and Wood worked closely with leading international design agency, Populous, in a commission to manufacture and install 3,000 interior and exterior wayfinding and directional signs for the Westfield Shopping Centre, in London’s White City area. With a retail floor area of 150,000m², Westfield was the largest shopping centre in Europe, at the time of opening. The project timescale was originally seven months, but when requested, we were able to produce and install the signage in less than three months.

Spencer West - Corporate Sign Specialist

Spencer has worked in signage for almost 25 years, and having worked in many different departments, has extensive experience of all aspects of the industry. His main role is to act as a Corporate Signage Specialist.

He has previous experience of estimating, costing and graphic design, as well manufacturing. This gives him a great insight into what makes a project successful. Spencer acts as one of the main points of contact for the client, working alongside a project manager, offering expert advice throughout the project and ensuring work is completed on time and to budget.

Spencer liaises regularly with our Production Managers to keep himself up to date on quality, specifications and timescales, as the project moves through the manufacturing phase.

Spencer is constantly in contact with other Wood and Wood departmental heads. For large projects, he will attend the initial meetings – going wherever and whenever his expertise is needed. He also makes site visits to support our Installation Manager where complex installations are being undertaken. He is always available to take client calls or make site visits, either to provide advice or relay any feedback to the appropriate Wood and Wood department.

Dublin Docklands

Spencer managed every detail of the Dublin Docklands project – from the initial meeting to the production and installation of all the wayfinding signage for this prestigious project. The contract ran for approximately 12 months.

Sizzling Pubs

The ongoing, external and internal rebranding of the 200-strong, nationwide Sizzling Pubs chain. The project has involved him visiting, managing and advising on the work on 40 sites over an 18-month period.

Crossrail Paddington Station

Working directly with Crossrail, Spencer is overseeing the design, manufacture and installation of all the signage rebranding throughout the station concourse, platforms and taxi ranks.

HSBC Bank

Working directly with Arcadis PLC to co-ordinate all of the national rollout of individual sites.

Greggs

Working with Greggs project managers and area managers to ensure the national rollout of all sites are installed on time.

John Stokes - Technical Manager

John has an HNC in Mechanical Engineering and has been with Wood and Wood for 25 years. His main role is to prepare, oversee and co-ordinate the production of engineering design drawings.

For some projects all the technical information is provided, but in other cases, John works with our Production Director to develop a manufacturing method and with our estimators to produce costings. During this process, he is particularly keen to identify design or manufacturing methods which increase quality, ensure earlier project delivery and improve cost efficiency. The team will also investigate options to give the signage maximum impact.

John also works closely with our installation team to capitalise on their experience.

John is always available to talk to the client should they wish to discuss any technical aspect of the project.

Aviva Stadium

This was a technically challenging project. Wood and Wood had to design, manufacture and install 1.9m tall, high level illuminated brand lettering on the outside of the stadium. The structure curved in multi directions, John was involved in the complex task of establishing how to fit the letters to sit straight on the building.

WhiteWater Shopping Centre

Wood and Wood designed, manufactured and installed external brand signage, car park signage and internal wayfinding signage. The large external stone sign involved John visiting the chosen quarry to hand pick the right stone for the job.

Ebbsfleet International Eurostar Terminal

John was heavily involved in Wood and Wood’s contract to design, manufacture and install a series of external illuminated and non-illuminated wayfinding totems in brushed stainless steel. Wood and Wood also produced flagpoles and banner signage to reflect the sleek, futuristic design of the new terminal.